Member Help Center

General

• FAQ

  • Where is my package?
  • What if I don't like my new clothes?
  • What's the best way to wash and take care of my new clothes?
  • How do I exchange an item?
  • If I want to change my style profile, can I do so?
  • Why am I being charged more than $60?
  • How do I cancel my membership?
  • Can I pause for a month?
  • When will my card be charged?
  • What Is Menlo Club?
  • What are shipping costs?
  • Help, I have a question and I need an answer